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JMA provides services for three inter-related industries:
- e-education
- e-health
- e-government.
The linking feature of these industries is the use of communications
and information technologies, for competitive advantage, productivity,
community and educational purposes.
JMA's business is positioned as a provider of services in industries
where most other businesses are focused on equipment supply, installation
and maintenance.
Experience with other new technologies, for example computers,
suggests that there are more long term opportunities in the services
and value-added side than in the sale of equipment. With regard
to e-government, e-education and e-health, JMA is a first and leading
service provider in Australia and has and will continue to lead
Australia in this regard.
JMA believes the following trends will affect industry now and
in the near future:
- information will become the major primary resource material
in economic production
- there will be an imperative to increase the productivity of
service work by the action of information on information to create
knowledge services and products that increase the productivity
of knowledge and service workers
- information technologies create a new technological infrastructure
for leveraging productivity
- competitive advantage in this new environment will come from
moving from data and information (raw materials) to knowledge
(first layer of value adding) to insight/foresight (next layer)
to wisdom.
- insight, foresight and knowledge depend critically on systems
thinking- the ability to understand the interconnectedness of
different knowledges that are combined to create value: economic,
social, and cultural.
Hence, JMA is appropriately positioned as:
- a business strategist
- a knowledge worker, adding value to existing information
- a company known for its independence, high standard of work
and its conceptual insights.
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