Clients’ challenges with quality

In all education sectors, managers now need sophisticated measurement systems to prove their organisation's quality outcomes. Managers also need the ability to promote their quality outcomes as a competitive advantage.

For contemporary managers the overall goal is continuous improvement so that, externally, the organisation is known for its high quality and, internally, the organisation is all the time striving to achieve best practice.

Client management challenge No.1: proving quality

The renewed and deepening emphasis on measuring and proving quality has unfortunately exposed the lack of systems and expertise in measuring quality within most providers. This includes many fine and effective providers. 

Client management challenge No.2: leveraging quality

Together with the deepening focus on compliance-related measurement, there is a simultaneous interest among progressive providers in using convincing evidence about educational quality and outcomes for the purposes of establishing competitive advantage.

However, to achieve and demonstrate successful educational outcomes – and to leverage off proven quality – educational decision makers require a depth of analytical understanding that has previously eluded most educational managers. 

Solving these management challenges: JMA Analytics

John Mitchell and Associates (JMA) – a nationally and internationally renowned research and consulting company in education and health since 1992 – created JMA Analytics to help educational decision makers gain the required depth of insight into actual or potential educational outcomes.