Profile and Services

Mission

 JMA's mission is to provide high quality advice and direction to organisations that need to improve their outcomes in the service industries of education, health and the public sector.

  

Core Services

JMA is a strategic planner, analyst and change management consultant in the areas of education, health and government.

Linkages between the core areas of education, health and government include:

  • the need for innovation and continuous improvement in these industries 
  • the need for managing the human dimension of change
  • the need for strategic planning.


The following core services are provided:

  • strategic planning and management
  • user needs analyses and business plans
  • feasibility studies
  • market analyses and marketing plans
  • implementation strategies and project plans
  • project management
  • change management strategies
  • methodology training
  • evaluation
  • research.

 

Special Competencies and Capabilities

JMA values its special capabilities and distinctive competencies, including our:

  • conceptual framework for understanding the cycle of adoption of new technologies and practices
  • understanding of the corporate change process
  • experience in business planning
  • understanding of the levels of usage of new technology, and the need to assist personnel to not plateau at the entry level
  • our understanding of the stages and nature of project management of new technologies
  • an understanding of different learning styles and appropriate methodologies, in relation to using new technologies and techniques
  • experience as educators and trainers, including knowledge based learning and competency based training
  • understanding of the psychological aspects of the human-technology interface
  • ability to understand the needs of a variety of clients from the education, health and government sectors
  • ability to produce high quality written reports, under pressure and on time.

Reasons for Uniqueness

JMA is able to offer a unique blend of services because we are able to relate to and work with personnel at different levels of an organisation:

  • at the philosophic and conceptual level
  • the management and supervisory level
  • the operational level.


Hence, we are able to consult

  • with Chief Executive Officers, on the conceptual level on issues such as matching corporate aims with new work practices;
  • with managers, on issues such as user acceptance and implementation planning;
  • with general staff, on supervising and using new practices.


JMA is flexible and can communicate effectively with:

  • users/end users
  • product developers
  • equipment suppliers
  • transmis providers.

Source of Uniqueness

This unique blend of services springs particularly from John Mitchell's:

  • Doctorate in Education program (1997-2004)
  • M.Ed.Admin program (1986-1990)
  • MBA study program (1997-2000)
  • masters degree study of the implementation of videoconferencing* experience as a senior manager in the public service, and his close involvement with Ministers and Chief Executive Officers
  • experience as a writer for many audiences and contexts, including for the Commonwealth Government, 14 universities, school systems, hospitals and a variety of corporate audiences
  • experience with the media and in marketing educational and community services
  • proven ability to provide a bridge between producers and users
  • experience as the Manager of Open Learning for a State educational system
  • experience in managing or being a leading consultant in numerous national projects.